2022-10-18
Olapsoft Privacy Policy

Effective Date: October 18, 2022

Data privacy is important to Olapsoft, GmbH and related entities in your jurisdiction (“Olapsoft”). This Privacy Policy (“Policy”) provides you with an overview of the personal information Olapsoft collects and how to safeguard it when you visit Olapsoft .com or other Olapsoft websites linked to this Policy (“Websites”). The primary purpose of the Websites is to be a resource for information and a business tool to help you manage and improve your business. We want you to feel safe when you visit our websites and we are committed to protecting your privacy while doing so.

Information on the Websites is collected in two ways:

Indirectly (e.g., through the technology of the Websites).

Directly (such as when you provide information on various pages of the Websites).

One example of the information we collect indirectly is Web access logs. Like most Web sites, we collect certain information automatically. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, files viewed on our site (such as HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data for aggregate trend analysis and site administration.

Olapsoft and its partners use cookies or similar technologies to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site or service by updating your cookie preferences.

We partner with third parties to display advertisements on our websites or to manage advertising on other websites.

Our third-party partner may use technology such as cookies to collect information about your activities on this site and other sites in order to provide you advertisements based on your activities and interests. If you do not want this information to be used to provide you with interest-based advertising, you can learn more about how to opt out by clicking on our Preference Center (or, if you are in the European Union, click here). Please note that this does not mean that you will opt out of receiving all ads. You will continue to receive general ads.

We also collect information when you voluntarily provide it to us, such as your first name, last name, email address, phone number, job title and company name. On our websites, we give you the opportunity to register for an event or conference, order a white paper, or participate in an online survey. When we collect information like this, we notify you why we are requesting the information and how it will be used. It is up to you to decide if you want to provide it.

We may from time to time send newsletters or marketing messages to those who register on our websites, including our users. We give you the opportunity to opt-out of such emails by following the instructions contained in those emails.

Data provided through the Olapsoft platform

As part of the Olapsoft services, customers may upload data to Olapsoft servers. Olapsoft will not share or distribute such customer data except as specified in the contractual agreement between Olapsoft and the customer, or as required by law.

How we use personal information

We use this information to: determine what is most effective in our websites and marketing, help with product marketing, help us identify ways to improve our websites and marketing, and determine how we can tailor the websites to make them more effective. We may also use personal information for other purposes, which we will describe to you at the time we collect the information.

How we share personal information

Because we are a global organization, the data we collect may be shared globally within the Olapsoft worldwide organization. We will not sell individual information and will only share it as described in this Policy. We may share your information with service providers such as hosting, email services, analytics, customer service, event management or campaign management providers. These companies may use your personal information only as necessary to provide these services to us or on our behalf. Before you provide any information, we will notify you as to why we are requesting specific information, and it will be up to you to decide if you want to provide it.

We may also work with other companies that offer products or services related to ours or that host or sponsor related events. We may share your information with these business partners if you express an interest in such products, services, or events If you provide your personal information to event sponsors at their booths or presentations, you should review their privacy policies to learn how they use personal information.

We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request, or any third party with your consent. We will have no obligation to notify you of such compliance with local law, where applicable.

If Olapsoft is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our websites of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

Olapsoft will not use or share your personal information in ways unrelated to those described above without first notifying you and giving you the opportunity to choose whether we may use your personal information in other ways.

What about sensitive personal information?

Generally, we do not seek to collect sensitive personal information through the Sites. If we do attempt to collect such data, we will ask you to consent to our proposed use of that data. We may also collect some sensitive personal data at random.

By providing us with unsolicited sensitive personal data, you consent to our use of that data in accordance with applicable law as described in this Policy. References to “sensitive personal data” refer to various categories of personal data defined by European and other data privacy laws as requiring special treatment, including in some cases the need to obtain explicit consent. These categories include personal identification numbers, personal identity and privacy information, racial or ethnic origin, nationality, political views, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union, profession or trade association, physical or mental health, genetic code, addictions, sexual life, property issues or criminal record (including information about suspected criminal activity).

Your access to your personal information

You have the right to know whether we hold information about you and, if we do, to have access to that information and to request that it be corrected if it is inaccurate. If your personal information has changed or if you no longer wish to use our services, you may correct, update, amend, delete/delete or deactivate it by contacting us at privacy@olapsoft.com. For your protection, we may only fulfill requests for personal information related to the specific email address you are using to submit your request, and we may need to verify your identity before fulfilling your request. We will respond to your access request within 30 business days.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What about data security?

We take appropriate measures to ensure the security of your data on the Sites, and we follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Therefore, we cannot guarantee its absolute security. You should be aware that the open nature of the Internet is such that data can be transmitted across networks without security measures and can be accessed and used by the wrong people. If you have questions about security or have reason to believe that your interaction with us is no longer secure (for example, if you believe the security of your account has been compromised), please contact us at privacy@olapsoft.com.

Dispute Resolution

If you have unresolved privacy or data use issues that we have not satisfactorily resolved, please contact us at privacy@olapsoft.com

Links to Third Party Sites

Our Websites contain links to other third-party sites for your convenience and information whose privacy practices may differ from those of Olapsoft. If you click on these links, you will leave the Olapsoft Websites. If you submit personal information to any of these third-party sites, your information is governed by their privacy policies. Olapsoft does not endorse or make any representations about third party sites. We encourage you to carefully review the privacy policy of any website you visit.

Reviews

We post personal testimonials from satisfied customers on our website in addition to other testimonials. With your consent, we may post your testimonial along with your name. If you would like to update or delete your review, please contact us at privacy@оlapsoft.com.

Blog/Forum

Our websites have publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected and used by others who have access to them. Please contact us to request removal of your personal information from our blog or community forum. In some cases we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Social Media Widgets

Our website includes social media features such as a Facebook Like button and widgets such as a ShareThis button or interactive mini-programs that run on our website. These features may collect your IP address, information about which page you are visiting on our site, and may set a cookie in order for the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interaction with these features is governed by the privacy policy of the company providing the feature.

International Data Transmission

Personal information covered by this Privacy Policy may be transferred and processed in Germany and in any other country in which Olapsoft or its affiliates, subsidiaries or service providers have facilities, even if the level of privacy required in that country is lower than in the European Union or other jurisdictions. By submitting your personal information to Olapsoft, you consent to such transfers and to the worldwide processing of your personal information.

Communication Preferences

Certain Olapsoft products and services may be advertised by third parties. In the United States and other jurisdictions with similar laws, we will only transfer your personal information unless you have expressed a preference not to transfer your information. In countries within the European Union and in all other jurisdictions with similar laws, we will only share your personal information if you have consented to the transfer of your information to third parties. You have the option to opt out of receiving such marketing material from third parties by updating your subscription settings.

Changes to this policy

We may update this privacy policy to reflect changes in our information practices. If we make any material changes, we will notify you by email or notice on this site before the changes take effect. We encourage you to check this page periodically for the latest information about our privacy practices.

We are interested in maintaining your privacy and creating a valuable resource for you.

If you have any questions now or while visiting the site, please contact us.